Topic 1 Introduction

What we classify as ‘good’ or ‘effective’ communication depends on the context. When you are presenting in front of a class or group, you will use different strategies than when you are facilitating a group discussion, or speaking to a student one-to-one.

Communication is key in front of a group or class:

successful teaching is generally considered

to require only 50% knowledge to 50% communication skills.

As a result, a teacher/trainer should be proficient in all four modes of communication – listening, speaking, reading, and writing – and should know how to utilise this proficiency effectively in a school or group environment.