During a day at school, a child accumulates certain tensions and fatigue.
When you listen to a child, he or she can release all that stress and feel better. They develop a sense of emotional security. They feel that you validate them and that what they are experiencing is normal. He can then develop strategies to better manage his emotions if a similar situation occurs again. They are also better prepared to learn when they return to class the next day.
It is through communication that you can also develop a positive relationship with a child. When you listen to a child, you build his confidence in himself and in adults. He then recognises his own value because he sees that you are interested in him and what he is experiencing.
By establishing open and honest communication with a child, he will more easily talk to you about the important things that are happening in his life.