Module 1 Promoting communication skills

Unit 1 What is communication
8 Topics
Topic 1 Definition
Topic 2 Process of communication
Topic 3 Communication models
Topic 4 Verbal communication
Topic 5 Non-verbal communication
Topic 6 Communication transversal-skills
Topic 7 Active Listening
Topic 8 Communication barriers
Unit 2 Strategies for Effective Communication targeting a group
10 Topics
Topic 1 Introduction
Topic 2 Create a safe learning environment with supportive relationships
Topic 3 More teamwork
Topic 4 Body language
Topic 5 Active listening
Topic 6 Feedback
Topic 7 Sense of humor
Topic 8 Technical skills
Topic 9 Be clear
Topic 10 The keys to good communication
Unit 3 Communicating with Students
7 Topics
Topic 1 Introduction
Topic 2 Importance of communication at low school age
Topic 3 Ways to connect with your students
Topic 4 The first five minutes
Topic 5 Participating in out-of-school activities
Topic 6 Being available
Topic 7 Confidentiality
Unit 4 Communicating with Parents
7 Topics
Topic 1 Effective communication with parents
Topic 2 Listening to parents
Topic 3 Speaking with parents
Topic 4 Communicating with respect
Topic 5 Raising concerns with parents
Topic 6 Dealing with concerns raised by parents
Topic 7 Communicating with Colleagues
Unit 5 Communicate in emergencies
3 Topics
Topic 1 Introduction
Topic 2 Principles for effective communications in emergencies
Topic 3 Use a planning process that incorporates effective risk communication principles in your organization
References
Independent study (self-study)
3 Topics
Activity 1
Activity 2
Activity 3
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Topic 3 Speaking with parents

Module 1 Promoting communication skills Unit 4 Communicating with Parents Topic 3 Speaking with parents

In every interaction with parents, one of your goals is to strengthen your partnership with them. You’re more likely to achieve this goal if you consistently speak to parents in a clear and considerate way.

  • Find and share the positives about a child’s learning, behaviour and experiences.
  • Be open and honest. Give parents accurate information on what you observe.
  • Think before you speak, especially when you’re talking with parents about difficult or sensitive issues.
  • Ask for parents input.
  • Let parents make informed decisions. You can suggest ideas, but it’s up to parents to decide what to do next.
  • If you’re not sure about what to say next or how to say it, you don’t have to respond straight away.
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