Topic 5 Active listening

The ‘listening’ component of communication should not be overlooked – over 60% of all misunderstandings result from poor listening.

Practising good listening in the classroom/group can benefit you in two ways. Firstly, you will be a model for your students/participants, who will improve their own listening skills, and thus retain lessons better. Secondly, by using active listening, you can correct misunderstandings and extend learning, resulting in a better education for your students/participants.

Active listening involves listening carefully to what your students/participants say, checking that you have understood them correctly (for example, repeating back to them what you think they have said), building on their ideas, and challenging or questioning them. It is the best approach to use to foster understanding in the classroom/group, and is an excellent example of effective communication.