Module 1 Promoting communication skills

Unit 1 What is communication
8 Topics
Topic 1 Definition
Topic 2 Process of communication
Topic 3 Communication models
Topic 4 Verbal communication
Topic 5 Non-verbal communication
Topic 6 Communication transversal-skills
Topic 7 Active Listening
Topic 8 Communication barriers
Unit 2 Strategies for Effective Communication targeting a group
10 Topics
Topic 1 Introduction
Topic 2 Create a safe learning environment with supportive relationships
Topic 3 More teamwork
Topic 4 Body language
Topic 5 Active listening
Topic 6 Feedback
Topic 7 Sense of humor
Topic 8 Technical skills
Topic 9 Be clear
Topic 10 The keys to good communication
Unit 3 Communicating with Students
7 Topics
Topic 1 Introduction
Topic 2 Importance of communication at low school age
Topic 3 Ways to connect with your students
Topic 4 The first five minutes
Topic 5 Participating in out-of-school activities
Topic 6 Being available
Topic 7 Confidentiality
Unit 4 Communicating with Parents
7 Topics
Topic 1 Effective communication with parents
Topic 2 Listening to parents
Topic 3 Speaking with parents
Topic 4 Communicating with respect
Topic 5 Raising concerns with parents
Topic 6 Dealing with concerns raised by parents
Topic 7 Communicating with Colleagues
Unit 5 Communicate in emergencies
3 Topics
Topic 1 Introduction
Topic 2 Principles for effective communications in emergencies
Topic 3 Use a planning process that incorporates effective risk communication principles in your organization
References
Independent study (self-study)
3 Topics
Activity 1
Activity 2
Activity 3
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Topic 5 Active listening

Module 1 Promoting communication skills Unit 2 Strategies for Effective Communication targeting a group Topic 5 Active listening

The ‘listening’ component of communication should not be overlooked – over 60% of all misunderstandings result from poor listening.

Practising good listening in the classroom/group can benefit you in two ways. Firstly, you will be a model for your students/participants, who will improve their own listening skills, and thus retain lessons better. Secondly, by using active listening, you can correct misunderstandings and extend learning, resulting in a better education for your students/participants.

Active listening involves listening carefully to what your students/participants say, checking that you have understood them correctly (for example, repeating back to them what you think they have said), building on their ideas, and challenging or questioning them. It is the best approach to use to foster understanding in the classroom/group, and is an excellent example of effective communication.

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